Shipping policy

Below you will find the average delivery time of all our packages:

- Once an order is placed, it will take 1 - 3 business days to process the order. During the week it takes one business day, but if you order on friday-evening or over the weekend it may take a while a little longer.

- Once your order has been processed, it will be shipped and delivery will take average time from 8 - 12 working days.

We strive to make the ordering and delivery process as simple as possible for our customers.

However, if you have any questions or comments, please don't hesitate to get in touch our customer service team. Below we explain how your order is processed and delivered.

Place an order

The ordering process at Haya Toronto is as simple as possible. First you have to go to the product page and add the desired product to your shopping cart. To do this, click on the red "Add to cart" button.

Here it is important to check whether you have selected the correct variants. When everything is in order, click on the "Continue to checkout" box. You must do this on the information page enter the correct address details. Please ensure all information is correct. When this information has been filled in correctly, you can click on the "Continue Submit" button.

On the "Shipping" page you have the option to check your address details entered. It is also pointed out that every shipment is shipped completely free of charge. As a token of our appreciation to our customers, we always pay the shipping and delivery costs.

You can now proceed by clicking on the "Proceed to payment" box. 

With the payment options you can choose between different payment methods. At Haya Toronto, all payment options are SSL encrypted, so you can always rely on them in a secure payment environment.

- Creditcard (AMEX, Mastercard, Maestro, Visa)

- Paypal account

 

After you have selected the correct payment method, click on the

"Complete order" and you will be redirected to your chosen payment method. Follow the instructions on this page to complete your order. In the unlikely event that you have one

If you have any problems with your order, you can always contact us.

 

Postage costs

We cover the shipping costs for every order. All our products are delivered to your home 100% free. There is also no minimum order quantity required.

Shipping your order

Have you found the perfect look or accessory on our website? Then you want to enjoy it as soon as possible! That is why we ensure that your order is processed and shipped as quickly as possible

To ensure that we can charge fair prices for our products, we have chosen to collect packages in bulk and ship them all at once once we reach our minimum quantity.

We hope for your understanding and willingness to help us create a better and healthier life world.

Please note: Like many other online stores, we are very busy and delays may occur to the Corona crisis. Please take this into account when placing your order. We will do our best to ship your order as soon as possible.

 

To ensure your order is shipped today, please contact us by email. Our service team is happy to advise you on the right solution.